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Privacy Policy of NutriLife Indonesia

At NutriLife Indonesia, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from our users, how we use it, and the steps we take to safeguard your personal data. We believe in transparency and want you to be fully informed about our practices. By using our website and services, you agree to the collection and use of information in accordance with this policy. We regularly review and update our privacy practices to ensure they align with current regulations and best practices.

This policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events. If you have any questions or concerns about our policy or our practices with regard to your personal information, please contact us at [email protected].

Information We Collect

We collect various types of information to provide and improve our services. This can include personal information you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website (such as posting messages in our forums or entering competitions), or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use.

  • Personal Identifiable Information (PII): This includes your name, email address, phone number, physical address, and payment information (if applicable). This data is typically collected during registration, consultation booking, or when you make a purchase.
  • Usage Data: Information on how the service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
  • Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
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How We Use Your Information

NutriLife Indonesia uses the collected data for various purposes to provide you with the best possible service and experience. Your information helps us to understand your needs and provide you with better services.

  • To provide and maintain our Service, including monitoring the usage of our Service.
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Service.
  • To monitor the usage of our Service and detect, prevent and address technical issues.
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
  • To manage your account: to manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.

Disclosure of Your Information

We value your trust and are committed to keeping your personal information confidential. We will not share, sell, rent, or trade your personal information with any third parties for their promotional purposes. However, there are certain circumstances under which your information may be disclosed:

Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Legal Requirements

NutriLife Indonesia may disclose your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation, protect and defend the rights or property of NutriLife Indonesia, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability.

Business Transfers

If NutriLife Indonesia is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Security of Your Data

The security of your data is paramount to us. We strive to use commercially acceptable means to protect your Personal Data, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we endeavor to use strong encryption, firewalls, and secure server environments to protect your information, we cannot guarantee its absolute security. We continuously update our security measures to counter emerging threats.

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Your Data Protection Rights

Depending on your location, you may have specific rights regarding your personal data. We are committed to facilitating the exercise of these rights.

Access and Rectification

You have the right to request access to the personal data we hold about you and to request that we correct any inaccuracies. We will provide you with a copy of your data in a structured, commonly used, and machine-readable format.

Erasure (Right to be Forgotten)

You have the right to request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.

Restriction of Processing

You have the right to request that we restrict the processing of your personal data under certain conditions, for example, if you contest the accuracy of the data.

Data Portability

You have the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller without hindrance from us.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: